Bilingual Policy Service Representative
Afni, Inc.Core Responsibilities
The representative will deliver world-class customer service by responding to inbound calls, offering product knowledge, and providing online support while resolving customer concerns with empathy and efficiency. Key duties also involve processing orders, updating customer accounts, and ensuring accurate internal system records.
Requirements
Candidates must reside in Monterrey, Nuevo Leon, and be willing to work on-site at Plaza Los Titanes. A minimum of six months of customer service experience and advanced conversational English skills are mandatory, along with a high school diploma or GED.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site