Core Responsibilities

The Operations Coordinator will manage the entire customer lifecycle, focusing on speed-to-lead management, customer communication, scheduling, review generation, and supporting the cleaning team. This role requires independent decision-making and strong operational judgment rather than just task execution.

Requirements

Candidates must have 2+ years of experience in operations, customer service, or as a virtual assistant, along with advanced English proficiency (B2-C1). Required tools include LeadTruffle, Jobber, Facebook, and Google Business Profile, alongside strong organizational and emotional intelligence skills.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

Remote