Amazon

Technical Account Manager, Enterprise Support LATAM

Amazon

What You'll Do

Provide support to resolve inquiries from Enterprise customers regarding AWS service or Cloud. Complete analysis and present periodic reviews of operational performance to customers. Lead technical discussions with senior leadership regarding incidents, trade-offs, proactive scope and risk management.

What We're Looking For

5+ years of technical engineering experience. Bachelor's degree in computer science, engineering, mathematics or equivalent, or 5+ years of technical work experience. Experience with AWS services or other cloud offerings.

What We Offer

The role may require ability to travel 10-25% as needed. AWS values diverse experiences and encourages candidates to apply even if they do not meet all preferred qualifications.

Additional Information

Experience Level

Senior

Job Language

English

Employment Type

Full-time

Work Mode

On-site