Product Operations Manager

Analyze and synthesize data from multiple sources, including customer and partner feedback and product usage metrics, to build cohesive stories around customer pain points. Design and maintain user-friendly reports and dashboards to surface key metrics and trends to stakeholders. Influence product and engineering decision-makers to deliver the best possible customer experience, using both data and qualitative analysis to inform your perspective.

6+ years of experience in a business analyst or data analyst role. Experience using SQL and Microsoft Excel. Experience building data pipelines using SQL, Python, R, or Scala. Experience building dashboards and data visualizations, using tools such as Tableau, Salesforce, PowerBI, and/or Data Studio.