Quality Assurance Engineer
CaylentCore Responsibilities
Execute comprehensive test plans for IVR systems, including call flow validation and speech recognition accuracy. Perform end-to-end testing of chat implementations across web, mobile, and messaging platforms. Conduct functional testing of Amazon Connect contact flows and document test results in tracking systems.
Requirements
3-5 years of experience in software testing or quality assurance. Strong understanding of testing methodologies and QA best practices. Bachelor's degree in Computer Science, Information Technology, or related field.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote