Grupo QuintoAndar | Pessoa Supervisora de Secretaria (Comercial) l For Rent - MarketPlace
QuintoAndarCore Responsibilities
The role involves structuring customer service operations from scratch, defining processes, tools, and rituals to ensure the team effectively communicates the value proposition and leverages conversion. Responsibilities include designing and implementing service flows, leading and developing individual contributors, and continuously optimizing the funnel based on performance data.
Requirements
Candidates must have prior experience structuring operational or service processes, preferably in fast-growing environments, combined with strong analytical skills for data-driven decision-making and optimization. Essential qualities include leadership for team management, a resilient hands-on approach with strong execution discipline, and executive communication skills for senior stakeholder reporting.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
Portuguese
Work Mode
Remote