Analista de Customer Service, Delivery Station Customer Support

Communicate with customers via phone and email to address their needs. Resolve issues and set appropriate expectations with customers. Compose grammatically correct and concise written responses to customer inquiries. Make quick and effective decisions on behalf of the customer.

High school diploma or equivalent. Fluent in English, both written and spoken. Experience with Microsoft Office (Excel, Word, PowerPoint) and Outlook. Experience in Customer Service. Bachelor's degree in a relevant field or equivalent work experience.

This is a full-time, permanent position based in Natal - RN. The role does not offer relocation benefits and requires candidates to be located and legally authorized to work in Brazil.