Core Responsibilities

The Support Account Manager will deliver proactive and reactive services, acting as a central point of contact for support-related activities. They will drive cross-functional teams to resolve customer issues and ensure high-quality service delivery.

Requirements

Candidates should have experience with AI integration in work processes and excellent communication skills. A fundamental understanding of ITSM and ITIL processes is also required, along with the ability to work in a fast-paced environment.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

On-site