What You'll Do
Lead, supervise, and actively motivate the team of operators assigned to live broadcasting, ensuring continuity, quality, and efficiency of operations. Monitor performance in real-time on the ground, ensuring compliance with company policies and procedures. Evaluate daily performance against established management goals and prepare reports for the Operations Management.
What We're Looking For
Minimum 1-2 years of experience leading or coordinating large teams, ideally in BPO, field operations, retail, hospitality, or entertainment sectors. Fluent in English (B2/C1 minimum) with the ability to communicate effectively in corporate and multicultural environments. Technical or university studies in Administration, Communication Sciences, Psychology, Hospitality, or related fields.
What We Offer
Full-time position with rotating schedules from Monday to Sunday, including programmed rest days. Must have total availability to rotate weekly or biweekly among morning, afternoon, and night shifts.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
On-site