Core Responsibilities

Provide excellent customer service by resolving user inquiries via phone, email, or chat. Monitor performance metrics and provide feedback to optimize the user experience on the platform.

Requirements

Candidates must be currently enrolled in or have completed a bachelor's degree in Administration, Human Resources, Accounting, Economics, Marketing, or related fields. Previous experience in customer service and proficiency with technology and Google tools are required.

Additional Information

Experience Level

0-2

Job Language

Portuguese

Work Mode

On-site