Analista (Semi Senior) de Operación Asistente Virtual IA
Grupo BancolombiaWhat You'll Do
Ensure operational sustainability and excellence in customer experience through internal process management and monitoring of experience indicators. Manage key processes related to billing, budgeting, and technology tools, ensuring alignment with corporate standards. Analyze and transform key process indicators, proposing action plans for improvement.
What We're Looking For
Bachelor's degree in systems engineering, business administration, or related fields. Essential knowledge of Generative Artificial Intelligence concepts, prompt engineering, and virtual assistant functionality. Understanding of incident lifecycle related to AI and knowledge management.
What We Offer
You will receive 14.12 legal salaries and 4.28 guaranteed extralegal salaries annually. Based on performance, you can earn up to 47.37% of variable compensation on your annual salary. The position offers up to 20 days of paid vacation and a fixed-term contract for 12 months.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Spanish
Employment Type
Contract
Work Mode
On-site