Core Responsibilities

Ensure the operational continuity, availability, and stability of critical systems in production environments. Manage incidents (N2/N3), perform root cause analysis, and coordinate efficient solutions across frontend, backend, and integration teams.

Requirements

Requires experience in production support, incident management, and knowledge of databases, cloud infrastructure, and API integrations. Candidates should be proactive with strong analytical skills and familiarity with ITIL frameworks and monitoring tools.

Additional Information

Experience Level

2-5

Job Language

Spanish

Work Mode

Hybrid