Customer Success Operations Analyst

Provide the Customer Success team with accurate reports and dashboards. Regularly monitor and review key metrics to identify areas of opportunity. Collaborate with stakeholders to implement new metrics to monitor and optimize team performance.

Bachelor's Degree from an accredited institution or relevant work experience. 1-3 years of experience in a business analyst, project management, or other operations role. Proficient in SQL and experience working with Excel, Google Sheets, and Tableau.

Tebra offers a wellness and childcare subsidy and a University/Education discount in Costa Rica. Additionally, resources for mental health and fitness are provided, including Gympass and Telus Employee Assistance Program.