Technical Support Engineer - IT

Diagnose and resolve hardware, software, and network issues, providing technical support both on-site and remotely. Manage and maintain technological infrastructure, including servers, networks, and storage systems, ensuring their proper functioning and high availability. Supervise equipment performance and conduct preventive maintenance to proactively identify and resolve issues.

Bachelor's degree in Information Technology, Engineering, Systems, or related fields with solid experience in technical support and infrastructure management. Proficient in TCP/IP, DNS, DHCP, firewalls, security policies, VPN, QoS, and routing protocols like OSPF and BGP. Experience with Windows, ChromeOS, and macOS operating systems, as well as Active Directory management and monitoring tools like Zabbix and Grafana.

The position is on-site in Recife, Pernambuco. There are no specific benefits or compensation details mentioned in the posting.