Geeks on Site

Customer Service Representative - Remote - GOS

Geeks on Site

Core Responsibilities

The representative will handle a high volume of inbound customer calls to provide information, resolve complaints, and maintain customer relationships. They are also responsible for accurately logging calls and escalating complex technical issues to the appropriate team.

Requirements

Candidates must have a high school diploma, B2 English proficiency, and computer literacy with experience in CRM systems. Additionally, applicants must provide their own equipment, including a laptop or desktop with specific hardware specifications and a stable internet connection.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote