Senior Business Analyst - Dynamics 365

Lead discovery workshops and interviews with business stakeholders across several user groups. Map current-state and future-state processes and document workflows, business rules and edge cases. Write clear user stories with testable acceptance criteria, and keep the backlog refined with the product owner. Define data requirements, including entities, fields, relationships, validations and integration touchpoints. Plan and run UAT, which covers writing test scenarios, coordinating testers, tracking defects and getting sign-off.

Consolidated experience as a Business Analyst or Requirements Engineer on software or CRM implementations. Proven experience leading the full cycle: discovery, user stories and acceptance criteria, process and data requirements, and UAT. Strong process mapping skills (BPMN or similar) and comfort working with data models. Experience with Agile tools such as Azure DevOps or Jira. Advanced English, with confidence facilitating sessions with US stakeholders.