What You'll Do
Provide first-level support via phone, chat, and tickets. Manage and track user requests, ensuring timely resolution. Assist users with system access and troubleshooting issues. Escalate complex issues to appropriate teams when necessary.
What We're Looking For
High school diploma required. Fluent in Spanish with professional communication skills. Experience in customer support and basic IT knowledge. Strong organizational skills and attention to detail.
What We Offer
Flexible work hours promoting a balance between personal and professional life. Opportunities for professional development and continuous skill enhancement. Collaborative and inclusive work environment.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Spanish
Employment Type
Full-time
Work Mode
Remote