Core Responsibilities

This role involves providing customer-facing services, including telephone and email support for inquiries from customers or internal teams within a specific region or country. Key duties include processing customer purchase orders, accurate follow-up, and handling day-to-day support activities like order management, training coordination, quoting, crediting, returns, and dispute resolution.

Requirements

Candidates must have 2-3 years of experience and possess a professional demeanor, the initiative to work independently while following instructions, and high-level communication skills in both English and Spanish. A Bachelor's degree in finance, Business, Economics, Industrial Engineering, or equivalent is required, along with proficiency in Microsoft Office and meeting regional guidelines for quoting and ordering matters.

Additional Information

Experience Level

2-5

Job Language

English

Work Mode

On-site