Customer Service Agent: French (08:00 - 17:00)

Provide customer service via email, phone, or social media to resolve incidents. Manage incoming calls and chats, ensuring accurate and complete information is provided. Handle customer complaints and follow up to ensure resolution. Maintain records of customer interactions and process customer accounts.

Previous experience in User Support or Customer Service is highly valuable. High level of French (oral & written) and fluency in Spanish or English. Experience using Zendesk is preferred. Strong communication and interpersonal skills are essential.

This is a fully remote position with a work schedule from 08:00 am to 17:00 pm, including a 1-hour break. The company offers a great work environment with a young, international team and various perks.