Assistente Técnico - Barra Funda
Vivo (Telefônica Brasil)What You'll Do
Register, monitor, and update tickets in internal systems, ensuring proper classification and prioritization. Execute initial diagnostics to identify failures and direct demands appropriately. Interact with technical areas for incident resolution and monitor services and operational indicators.
What We're Looking For
High school diploma required; technical background in Telecommunications, Electronics, IT, or related fields is a plus. Previous experience in technical activities, support, or operational assistance is necessary. Basic knowledge of IT, Windows, and Office Suite is required.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
On-site