Card Disputes Associate

Maintain consistent and high-level execution of daily tasks within Card Disputes. Execute the end-to-end investigation and resolution of complex Card Fraud and Non-Fraud disputes. Identify weaknesses in workflows and propose practical solutions to improve operations. Collaborate with Customer Support, Compliance, and Product teams to resolve high-priority escalations.

Minimum 3 years of hands-on experience in Card Dispute Operations, including both Fraud and Non-Fraud disputes. Experience in end-to-end dispute investigation and resolution. Strong attention to detail and problem-solving skills.

Flexible working model with an annual self-development budget. Health and dental allowance for you and your dependents, along with company-paid life insurance. Paid time off includes 30 days vacation, 3 'Me' days, and a 6-week sabbatical leave after four years.