What You'll Do
Conduct active multichannel contact with clients in arbitration phase, applying strategic negotiation for debt settlement or amicable exits. Manage the critical window of 35 to 60 days of the arbitration process with urgency to avoid eviction actions. Work directly with the internal legal team to formalize agreements and manage high-value contracts that deviate from automated collection processes.
What We're Looking For
Solid experience in strategic negotiation and high-complexity credit recovery. Familiarity with financial agreements, debt settlement calculations, and extrajudicial/arbitral collection routines. Intermediate proficiency in CRM tools and spreadsheets (Google Sheets or Excel).
What We Offer
Remote-first work model with total flexibility to work from anywhere in Brazil. Includes a competitive salary, profit-sharing, health insurance, and various family and educational benefits.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote