Mercado Libre

Supervisor de Treinamento Operacional

Mercado Libre

What You'll Do

Supervise the execution of operational training programs for transportation teams, including onboarding new professionals and updating processes. Manage and develop training analysts and representatives, conducting performance and development processes. Analyze operational indicators and audit results to identify knowledge gaps and direct training initiatives for performance improvement.

What We're Looking For

Experience in operations, quality, or continuous improvement is preferred. Familiarity with artificial intelligence tools that enhance productivity is required. Strong ability to manage people and communicate with diverse audiences is essential.

What We Offer

The position is on-site in Santo André, Mauá, and Jurubatuba. The company promotes a healthy, joyful, and fun work environment.

Additional Information

Experience Level

Lead / Principal

Job Language

Portuguese

Employment Type

Full-time

Work Mode

On-site