Core Responsibilities

The role involves managing customer and provider calls, handling administrative tasks related to case files, and coordinating assistance services. Additionally, the agent will analyze technical expert reports and manage documentation related to insurance claims.

Requirements

The position requires the ability to follow established protocols for service delivery and data registration. Candidates should be capable of interpreting technical documentation and managing urgent service requests effectively.

Additional Information

Experience Level

0-2

Job Language

Spanish

Work Mode

Hybrid