Analista de Experiencia do Cliente Sr - III

Manage and develop relationships with a portfolio of clients. Monitor portfolio indicators and execute action plans for retention and growth. Conduct follow-up meetings and present results to clients. Identify upsell and cross-sell opportunities in partnership with the Sales area.

Bachelor's degree. Experience in Customer Success, Account Management, or related areas. Experience in Customer Success in benefits companies or with HR relationships is a plus. Experience managing B2B client portfolios.

The company promotes an inclusive culture and offers a supportive work environment. They are recognized as one of the best places to work and provide opportunities for personal and professional growth.