Customer Support Specialist I

Assist with credit-related memberships, services, and product offerings. Help members understand the value in their memberships and effectively handle escalated customer issues. Receive customer requests for assistance, identify support needed, and provide assistance or forward requests to the appropriate functional area.

6 months to 1 year of inbound call handling experience. High school diploma required. Experience interpreting and responding to customer requests, good English communication skills, and proficiency in PC and internet-based tools.

Experian offers a people-first, inclusive culture with various benefits. Employees can enjoy medical, life and dental insurance, flexible work options, and paid time off, among other perks.