Core Responsibilities

The role involves leading the strategy and operation of digital collection channels such as the App, Renegotiation Portal, and WhatsApp, ensuring continuous performance improvement. Key activities include building and managing communication flows and campaigns in Marketing Cloud while monitoring and analyzing performance indicators to propose structured improvements.

Requirements

Candidates must have knowledge of tools like Marketing Cloud, Big Query, Data Studio, Microsoft Office Suite, and Salesforce, with Splunk, Conductor, and Matera being advantageous. A strong analytical capacity for reading performance indicators and experience in managing results-oriented digital campaigns are required.

Additional Information

Experience Level

5-10

Job Language

Portuguese

Work Mode

On-site