Service Operations Coordinator (Mexico)
FloWaterCore Responsibilities
The coordinator will be responsible for creating and managing technician job assignments, monitoring task progress to meet service timelines, and reviewing completed work orders for accuracy. This role also involves coordinating scheduling between customers and technicians while proactively communicating updates and resolving conflicts.
Requirements
Candidates need 1–3 years of experience in customer support, service coordination, or operations within a high-volume setting, demonstrating strong organization and accountability. Excellent written and verbal English communication skills are mandatory for interacting with U.S.-based customers, along with proficiency in MS Office and Gmail.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
English
Work Mode
Remote