Assistente Senior Operações Benefícios
GallagherCore Responsibilities
The Senior Benefits Operations Assistant will serve as a primary point of contact for clients, resolving inquiries and managing service requests through various channels. They will also collaborate with internal teams to improve service standards and ensure efficient resolution of complex demands.
Requirements
Candidates must have previous experience in customer service and possess strong verbal and written communication skills. Proficiency in Microsoft Office and experience with service management systems are required, along with an organized and proactive approach.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Portuguese
Work Mode
Hybrid