Supv, Capability Center Operations Customer Care
AssurantCore Responsibilities
The supervisor will lead and coordinate daily operations for customer care units, ensuring performance standards and financial risk controls are met. They are responsible for coaching staff, managing departmental reports, and resolving escalated customer issues.
Requirements
The role requires strong leadership skills to manage non-exempt associates and enforce corporate policies. Candidates must be capable of analyzing performance data, recruiting talent, and fostering a cohesive team environment to meet operational objectives.
Key Skills & Technologies
Additional Information
Experience Level
5-10
Job Language
English
Work Mode
On-site