Analista Atención a cliente
MoradaUnoCore Responsibilities
The role involves supporting real estate advisors throughout the rental process, acting as the human bridge between the advisor, operations, and technology to ensure successful closings, aiming for a minimum of 100 operations monthly. Key duties include guiding brokers on the M1App usage, gathering client feedback, maintaining strong long-term relationships with advisors, and resolving issues using available tools.
Requirements
Candidates must have a completed university degree with a professional license and minimum experience in Customer Service and/or Key Account Management, including tracking multiple accounts simultaneously. Proficiency in intermediate Excel, Office/Google Drive, and familiarity with CRM tools like HubSpot or Salesforce are required, along with comfort using AI as a support tool.
Key Skills & Technologies
Additional Information
Experience Level
2-5
Job Language
Spanish
Work Mode
Hybrid