Digital Marketing Support Senior Analyst

Provide excellent email and video call support to advertisers, agencies, and sellers on Ads product suite. Perform proactive and reactive analysis of campaign delivery to increase performance and drive revenue. Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ad platform. Act as a first point of contact to support Consultants by providing guidance and sharing expertise.

Bachelor’s or technical degree in Marketing, Advertising, STEM, or a related field. At least two years of experience in digital advertising, ad operations, or a similar field. At least two years of experience in a call center or customer service role, including experience with Zendesk or Salesforce. English proficiency at a minimum CEFR C1 level.