Supervisor, Customer Service

Lead a team of customer service representatives in complex administration, order management, and invoicing. Drive the resolution of complex customer requirements and manage escalations. Communicate cross-functionally with various departments to ensure customer service metrics are met.

A minimum of 3+ years of customer service leadership experience, preferably in a shared services environment. Requires a Bachelor's degree or equivalent work experience. Experience with ERP systems is essential.

This position offers excellent opportunities for career growth and requires repetitive typing and regular use of a computer in an office environment.