Core Responsibilities

This role supports the Pepsi Beverages Company by delivering outstanding customer service to customers and employees across several market units, primarily by answering 50+ inbound calls daily to screen, track, and dispatch issues to the appropriate service teams.

Requirements

Candidates must possess strong English proficiency, fast typing skills (50+ WPM), and proficiency in Microsoft Office Suite, along with relevant experience in a phone-based customer service environment. Highly developed listening, analytical, and problem-solving skills are essential for success in this team-oriented role.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

On-site