GM Trainer - Internal Only
Advanced Call Center Technologies, LLCCore Responsibilities
This role is responsible for facilitating company and client training programs for new and existing employees, delivering instruction on program content, product information, and expectations in a classroom setting. The trainer also coordinates on-the-job training, prepares materials, tracks progress, and provides essential call floor support during employee transitions.
Requirements
Candidates must possess a High School diploma/GED, with an Associate’s degree preferred, and a minimum of one year of related call center experience, with supervisory or training experience being a plus. Essential skills include computer proficiency in Windows/web environments, strong verbal and written communication, and the ability to analyze trends and solve standardized problems.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site