Customer Support Representative, Bilingual
DoorDashCore Responsibilities
Handle inbound calls, chats, and emails to address the needs of merchants, customers, and dashers. Resolve time-sensitive issues such as payments, account questions, and technical troubleshooting while maintaining high service quality.
Requirements
Requires at least 1 year of experience in customer service troubleshooting via email, phone, and chat. Candidates must be fluent in English, possess strong technical skills, and demonstrate excellent written and verbal communication.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
Remote