Scotiabank

Collections Adjustor

Scotiabank

What You'll Do

Act as a spokesperson for customer-focused culture to enhance client relationships. Maximize collection of overdue payments and minimize collection costs. Conduct timely and effective follow-ups on assigned products and accounts, managing both incoming and outgoing calls. Provide feedback to supervisors on relevant events encountered during phone management.

What We're Looking For

Bilingual in Spanish and English. 1 year of experience in a Call Center, preferably in Collections. Basic PC skills, familiar with Windows. Strong communication, negotiation, and analytical skills.

Additional Information

Experience Level

Junior

Job Language

Spanish

Employment Type

Full-time

Work Mode

On-site