Agente de Service Desk Bilíngue (Espanhol)
SONDAWhat You'll Do
Provide first-level support via chat, phone, and ticketing system. Perform remote access, validate user registrations, and offer basic guidance on system access and usability. Manage ticket creation and resolution, including password resets and authenticator configuration.
What We're Looking For
High school diploma required. Fluency in Spanish and Portuguese is essential. Experience in IT or customer service is necessary.
What We Offer
Flexible work arrangements promoting a balance between personal and professional life. Opportunities for professional development and continuous skill enhancement. Collaborative and innovative work environment.
Key Skills & Technologies
Additional Information
Experience Level
Mid-Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote