SONDA

Agente de Service Desk Bilíngue (Espanhol)

SONDA

What You'll Do

Provide first-level support via chat, phone, and ticketing system. Perform remote access, validate user registrations, and offer basic guidance on system access and usability. Manage ticket creation and resolution, including password resets and authenticator configuration.

What We're Looking For

High school diploma required. Fluency in Spanish and Portuguese is essential. Experience in IT or customer service is necessary.

What We Offer

Flexible work arrangements promoting a balance between personal and professional life. Opportunities for professional development and continuous skill enhancement. Collaborative and innovative work environment.

Additional Information

Experience Level

Mid-Level

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Remote