Hotmart

Account Manager Jr - Customer Success

Hotmart

What You'll Do

Act as the main point of contact for clients, developing and maintaining strong relationships to ensure their satisfaction and success. Use data-driven analysis to make informed decisions and drive sales. Monitor client health indicators and proactively address challenges and opportunities for improvement.

What We're Looking For

Experience in managing client portfolios through omnichannel channels. Proficiency in Excel, CRM management, and experience with Salesforce and Zendesk. Experience in presentations, training, and process implementation.

What We Offer

Health and dental insurance with national coverage at no cost to the employee. Flexible benefits that can be allocated to various needs such as food, transportation, and education. Extended maternity and paternity leave.

Additional Information

Experience Level

Junior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Hybrid