Técnico de Suporte Field

Provide on-site technical support to users, identifying, analyzing, and resolving IT-related issues. Install, configure, maintain, and replace equipment, peripherals, and software according to established procedures. Document and update service requests in the management system, detailing executed procedures and solutions.

Basic knowledge of IT, hardware, software, and infrastructure. Ability to identify problems, record information, and direct demands appropriately. Good communication skills and ability to assist users effectively.

The position offers a full-time schedule from Monday to Friday, 8 AM to 5 PM, with on-site work in Centro/RJ. Benefits include meal vouchers, discounts on courses, online training, medical and dental assistance, and a pet care agreement.