Operador de Atendimento - Financeiro

Provide customer service to clients and brokers regarding financial inquiries related to policies. Handle tasks such as issuing second copies of payment slips, altering payment methods, and processing refunds. Manage escalations to higher support levels as needed.

High school diploma required. Availability to work the specified hours. Proficiency in technology and ability to handle multiple systems and screens simultaneously. Strong typing skills and commitment to meeting departmental goals.

The position offers a flexible work schedule with daily shifts of 7 hours and 12 minutes plus a 1-hour meal break. The work location is in Barra Funda, with a schedule from Monday to Friday.