What You'll Do
Receive, analyze, and register IT-related incidents and requests. Provide remote technical support to users, solving demands according to available knowledge and procedures. Maintain updated records of calls, following defined procedures.
What We're Looking For
High school diploma required. Basic knowledge of IT and microinformatics, including Windows operating systems and hardware. Good verbal and written communication skills.
What We Offer
The position offers a competitive salary and benefits including medical and dental assistance, meal vouchers, and transportation during the on-site period. Initially on-site in São Paulo, transitioning to remote work after adaptation.
Key Skills & Technologies
Additional Information
Experience Level
Entry Level
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid