Core Responsibilities

In this role, you will manage high volumes of customer requests and provide coverage for team members during leave. You will also diagnose root causes of issues and advise on best practices.

Requirements

Candidates should have 2-3 years of experience in Customer Success or Technical Account Management in SaaS. Familiarity with marketing automation platforms and the ability to communicate effectively with customers is essential.

Additional Information

Experience Level

2-5 years

Job Language

English