Heredia Customer Service Representative (On-Site)

Identify problems and search for solutions to offer answers to customer inquiries using the designated communication channels. Document customer requests accurately in the database and follow up on issues until resolved. Communicate with team members and coaches regarding problems and solutions.

Fluent in verbal and written English with a high proficiency level (85%). Must be able to work on-site in Heredia and possess a High School Diploma. Must be 18 years old or above and have customer service experience in BPO industries.

The company offers medical services, educational reimbursement, cafeteria services, free parking, and performance bonuses.