Pessoa Coordenadora de CRM para Mercado Hispânico
Natura &CoWhat You'll Do
Lead daily interactions with E-commerce operations for International (Hispanic) markets. Analyze customer journeys to propose improvements for acquisition, retention, and loyalty. Collaborate on segmentation, messaging, and appropriate channels for objectives. Coordinate tests to validate hypotheses and provide insights for content creation.
What We're Looking For
Extensive experience in CRM and team management. Proficiency in Spanish and knowledge of CRM systems, preferably Salesforce Marketing Cloud. Strong analytical skills with the ability to transform data into actionable insights. Bachelor's degree in Administration, Marketing, Communication, IT, or related fields.
What We Offer
Natura offers a workplace focused on well-being, promoting a harmonious relationship between individuals and their environment. Benefits include a focus on social, physical, financial, mental, and emotional well-being, fostering an environment of prosperity and respect for diversity.
Key Skills & Technologies
Additional Information
Experience Level
Senior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Remote