Natura &Co

Pessoa Coordenadora de CRM para Mercado Hispânico

Natura &Co

What You'll Do

Lead daily interactions with E-commerce operations for International (Hispanic) markets. Analyze customer journeys to propose improvements for acquisition, retention, and loyalty. Collaborate on segmentation, messaging, and appropriate channels for objectives. Coordinate tests to validate hypotheses and provide insights for content creation.

What We're Looking For

Extensive experience in CRM and team management. Proficiency in Spanish and knowledge of CRM systems, preferably Salesforce Marketing Cloud. Strong analytical skills with the ability to transform data into actionable insights. Bachelor's degree in Administration, Marketing, Communication, IT, or related fields.

What We Offer

Natura offers a workplace focused on well-being, promoting a harmonious relationship between individuals and their environment. Benefits include a focus on social, physical, financial, mental, and emotional well-being, fostering an environment of prosperity and respect for diversity.

Additional Information

Experience Level

Senior

Job Language

Portuguese

Employment Type

Full-time

Work Mode

Remote