Account Management Executive TCI

Contact assigned insured parties, brokers, and/or partners regularly and proactively to ensure good communication. Develop strong relationships to enhance loyalty with insured clients. Provide excellent customer service by responding to inquiries within assigned timeframes. Ensure the renewal of assigned accounts according to proposed KPIs to maximize portfolio profitability, including cross-selling and up-selling of various services.

Technical or professional degree in administrative or financial fields. Minimum of 3 years of experience in commercial, sales, and renewal positions. Desirable experience in the insurance, financial, or related sectors. Excellent customer service and organizational skills. Good proficiency in office tools and intermediate English level is preferred.