Assistente Técnico
Vivo (Telefônica Brasil)OperationsSanto AndréBrazilHybridInclusive hiring: People with disabilitiesThe employer reserves this opening for people with disabilities as part of an inclusive hiring program. This comes from the employer's own job posting.JuniorFull-TimeNov 13, 2026
What You'll Do
Assist in operations, supervisors, and coordination to improve operational performance. Monitor and address customer service activities, managing processes related to installation, repair, and service changes. Collaborate with stakeholders to analyze operational indicators and address deviations within SLA.
What We're Looking For
High school diploma required. Intermediate experience with Excel, Word, and PowerPoint. Availability to work in shifts. Initiative and proactivity are essential.
What We Offer
Vivo offers flexible benefits through a digital platform, including health insurance, corporate smartphone, unlimited voice and data plan, and annual bonuses. Employees can work remotely up to two days a week and enjoy flexible hours.
Key Skills & Technologies
Additional Information
Experience Level
Junior
Job Language
Portuguese
Employment Type
Full-time
Work Mode
Hybrid