Core Responsibilities

The Customer Support Specialist will assist users during the European time zone through various channels and monitor the community for emerging issues. They will respond to customer queries professionally and escalate inquiries when necessary.

Requirements

Candidates must be proficient in English and Russian, have trading experience, and be capable of providing basic technical support. Attention to detail, strong communication skills, and the ability to work under pressure are essential.

Additional Information

Experience Level

0-2

Job Language

English

Work Mode

Remote