Report Writer and Operations Associate

Key Responsibilities:

• Report Writing, Quality Assurance, and Delivery: Review, edit, and refine detailed home health reports utilizing AI-generated outputs (via ChatGPT and Claude) rather than creating them from scratch. Manage the outstanding report tracker and strictly coordinate delivery timing, revisions, quality assurance, and handoffs. Maintain and update report Standard Operating Procedures (SOPs) and checklists to continuously improve delivery speed and quality.

• Customer Follow-Up and Product Research: Draft scientifically accurate, clear answers to post-assessment customer questions to ensure no client inquiry falls through the cracks. Keep customer follow-ups and communications organized within the workspace. Conduct research on vetted product recommendations and building material options to include in customized client remediation roadmaps.

• Internal Systems and Operating Support: Build, organize, and maintain standard operating procedures (SOPs), checklists, internal trackers, and ownership documents that keep the business structured. Own the weekly dashboard assembly, ensuring recurring tasks, follow-up items, and process gaps are visible to the founding team.

POSITION: Report Writer and Operations Associate - (WG14199)
Location: Remote (LATAM Preferred)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (PT); Must strictly align with US Pacific Time
Compensation: 2000 - 3000 USD/month (depending on experience and fit)

Note: Independent contractor position

WE'RE LOOKING FOR SOMEONE WHO HAS:

• Report Writing, Quality Assurance, and Delivery: Review, edit, and refine detailed home health reports utilizing AI-generated outputs (via ChatGPT and Claude) rather than creating them from scratch.
• Manage the outstanding report tracker and strictly coordinate delivery timing, revisions, quality assurance, and handoffs.
• Maintain and update report Standard Operating Procedures (SOPs) and checklists to continuously improve delivery speed and quality.
• Customer Follow-Up and Product Research: Draft scientifically accurate, clear answers to post-assessment customer questions to ensure no client inquiry falls through the cracks.
• Keep customer follow-ups and communications organized within the workspace.
• Conduct research on vetted product recommendations and building material options to include in customized client remediation roadmaps.
• Internal Systems and Operating Support: Build, organize, and maintain standard operating procedures (SOPs), checklists, internal trackers, and ownership documents that keep the business structured.
• Own the weekly dashboard assembly, ensuring recurring tasks, follow-up items, and process gaps are visible to the founding team. (Where We Will Train You: While you must bring strong writing fundamentals, you will be fully trained on the company's proprietary exposure index, specific home health testing parameters, and specific prompts for leveraging AI tools.
• Additionally, you will receive up to 60 days of specialized operational onboarding).

If you meet these requirements, we'd love to receive your application.