IT Help Desk Analyst
Concord ServicingCore Responsibilities
The role involves supporting and troubleshooting workstations, printers, networks, and applications, including the installation and upgrading of software and hardware products. Responsibilities also include managing user accounts on the network, such as creating logins, setting up email, and assigning application access while ensuring security.
Requirements
Candidates must possess basic knowledge of PC hardware, Windows 10/11, MS Office 365, and network protocols, along with 0-2 years of IT experience; a degree or certifications are a plus but not required. Essential soft skills include being self-motivated, professional, courteous, detail-oriented, and possessing excellent organizational and time management abilities.
Key Skills & Technologies
Additional Information
Experience Level
0-2
Job Language
English
Work Mode
On-site